Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FBPCDS3001 Mapping and Delivery Guide
Conduct winery and site tours

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FBPCDS3001 - Conduct winery and site tours
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to prepare, conduct and evaluate winery and site tours and presentations for a variety of domestic and overseas visitors.The unit applies to individuals who work in cellar door operations of wineries or distilleries of different sizes, locations and product ranges. Individuals have specialised knowledge and work under broad direction with responsibility for their own work. All work must be carried out to comply with workplace procedures, according to state/territory health and safety, and food safety regulations, legislation and standards that apply to the workplace.No occupational licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for winery and site tour
  • Establish size and composition of tour group from relevant source
  • Identify specialist requirements for touring party based on size and composition of the group
  • Carry out background research to ensure the tour presentation includes up-to-date and appropriate information
  • Plan for tour including route and timing
  • Prepare required materials to meet customer and workplace objectives
       
Element: Conduct winery and site tour
  • Welcome and brief tour group according to workplace procedures
  • Inform tour group members of health and safety in the workplace requirements and pest control precautions both before and during the tour, and monitor to ensure compliance
  • Present information to tour group members that contains specialised and technical information appropriate to the group’s requirements
  • Provide special facilities, services and hospitality arrangements according to workplace procedures and tour group requirements
  • Present information in locations' that maximise tour group members' ability to hear and/or see the presentation
  • Invite tour group members to ask questions and seek further explanation about information presented throughout the tour
  • Maintain the safety, welfare and comfort of tour members at all times
       
Element: Evaluate and assess performance
  • Ask tour group members and any accompanying staff to review their experience according to workplace procedures
  • Carry out a self-assessment of own performance in conducting the winery and site tour
  • Identify positive and negative aspects of the way the tour was conducted and consider for future tour planning and organisation
  • Review feedback from tour group members and take steps to incorporate where possible
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish size and composition of tour group from relevant source 
Identify specialist requirements for touring party based on size and composition of the group 
Carry out background research to ensure the tour presentation includes up-to-date and appropriate information 
Plan for tour including route and timing 
Prepare required materials to meet customer and workplace objectives 
Welcome and brief tour group according to workplace procedures 
Inform tour group members of health and safety in the workplace requirements and pest control precautions both before and during the tour, and monitor to ensure compliance 
Present information to tour group members that contains specialised and technical information appropriate to the group’s requirements 
Provide special facilities, services and hospitality arrangements according to workplace procedures and tour group requirements 
Present information in locations' that maximise tour group members' ability to hear and/or see the presentation 
Invite tour group members to ask questions and seek further explanation about information presented throughout the tour 
Maintain the safety, welfare and comfort of tour members at all times 
Ask tour group members and any accompanying staff to review their experience according to workplace procedures 
Carry out a self-assessment of own performance in conducting the winery and site tour 
Identify positive and negative aspects of the way the tour was conducted and consider for future tour planning and organisation 
Review feedback from tour group members and take steps to incorporate where possible 

Forms

Assessment Cover Sheet

FBPCDS3001 - Conduct winery and site tours
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

FBPCDS3001 - Conduct winery and site tours

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: